Support
How to reach us
One inbox, read by a person: support@readytopreach.com. Write in plain words; we reply within 2 business days, usually much sooner.
Purchases and refunds
Charged twice, bought the wrong sermon, or a purchase never showed up in your library? Email support@readytopreach.com with the email address on your account, the listing name, and the date of the charge. We make refunds right where the purchase went wrong.
Downloads and files
If a download fails or a file will not open, try again from your library first — links there never expire. Still stuck? Tell us which listing and which file, and what happened when you tried.
Accounts and sign-in
Sign-in trouble usually means the email on the account is not the one you expect — gift purchases in particular land on the exact address the giver entered. Tell us the address you signed up with and the one the purchase went to, and we will untangle it.
Contributors and payouts
Questions about listing a sermon, the review queue, or where a payout is? Start with the contributor dashboard and the contributor terms, then email us with your church name and the listing in question.
Copyright and content reports
To report a listing you believe infringes your rights — or is wrong in some other way — use the report page. It goes to a dedicated inbox with its own deadlines, which is faster than general support.
The fine print
The terms of service and privacy policy cover the details. Ready to Preach is a project of Hedraios, a 501(c)(3) nonprofit.